{"id":24593,"date":"2019-09-05T13:21:00","date_gmt":"2019-09-05T16:21:00","guid":{"rendered":"http:\/\/blog.pdainternational.net\/?p=24593"},"modified":"2022-05-16T13:22:54","modified_gmt":"2022-05-16T16:22:54","slug":"employee-experience-employee-perspective-of-the-organisation","status":"publish","type":"post","link":"https:\/\/blog.pdainternational.net\/en\/employee-experience-employee-perspective-of-the-organisation\/","title":{"rendered":"Employee Experience: employee perspective of the organisation"},"content":{"rendered":"\n<p>As individuals, we evaluate&nbsp;our&nbsp;interactions&nbsp;with&nbsp;our surroundings&nbsp;everyday: family time, meetings at work, recreational activities,&nbsp;get-togethers with friends, gym, etc. But what factors influence our experience inside an organisation?&nbsp;<\/p>\n\n\n\n<p>The answer to that question has to do with&nbsp;how we are treated, the environment, our well-being, and the behaviour at and towards the company: all of this is part of what is known as&nbsp;<strong>Employee Experience (EX)<\/strong>, a new concept&nbsp;that&nbsp;nowadays&nbsp;should&nbsp;be considered vital for talent management.&nbsp;<\/p>\n\n\n\n<p>According to M\u00e9ndez and&nbsp;Calleja&nbsp;(2018),&nbsp;<strong>EX&nbsp;<\/strong>is an approach&nbsp;that&nbsp;suggests a participative process in which we can visualise the employees\u2019 steps&nbsp;within&nbsp;the organisation;&nbsp;from people management&nbsp;who see&nbsp;things&nbsp;in perspective, to the design of experiences that will make a difference for people and organisations.&nbsp;<\/p>\n\n\n\n<p><strong>Employee Experience<\/strong><strong>&nbsp;<\/strong><strong>Benefits<\/strong><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Higher&nbsp;satisfaction&nbsp;levels both for employees and clients&nbsp;<\/li><li>Increased&nbsp;productivity&nbsp;levels&nbsp;&nbsp;<\/li><li>Stronger bond with the brand&nbsp;<\/li><\/ul>\n\n\n\n<p><strong>Employee Experience = Employee Engagement?<\/strong>&nbsp;<\/p>\n\n\n\n<p>One of the most frequent doubts when it comes to approaching this topic is the difference between Employee Experience and engagement strategies for organisations. We can explain it in a few simple words:&nbsp;<strong>Employee Engagement is the final goal, while Employee Experience is the means to achieve it.&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>In this sense, we can quote Mark Levy, former director of Employee Experience at&nbsp;Airbnb, who said that \u201cAnything that sets employees up for success or improves our culture should be a part of EX\u201d.&nbsp;<\/p>\n\n\n\n<p>The following&nbsp;tools can be used to create positive experiences in organisations:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Employee Journey Map:<\/strong>&nbsp;allows&nbsp;to document and visualise the path that an employee goes through in your organisation by means of a development plan, taking into account their strengths and potential.&nbsp;<\/li><li><strong>Employee archetypes segmentation<\/strong>: understand the difference between profiles in a work team&nbsp;allows&nbsp;categorising&nbsp;employees so that the organisation can accompany them in&nbsp;pursuing&nbsp;their goals.&nbsp;<\/li><\/ul>\n\n\n\n<h4 class=\"has-text-align-right wp-block-heading\">Our employees are increasingly demanding&nbsp;more&nbsp;about what they want for their professional life. Broadening their opportunities makes us grow while we travel the path towards our goals with happy work relations!&nbsp;<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>As individuals, we evaluate&nbsp;our&nbsp;interactions&nbsp;with&nbsp;our surroundings&nbsp;everyday: family time, meetings at work, recreational activities,&nbsp;get-togethers with friends, gym, etc. But what factors influence our experience inside an organisation?&nbsp; The answer to that question has to do with&nbsp;how we are treated, the environment, our well-being, and the behaviour at and towards the company: all of this is part of what is known as&nbsp;Employee Experience (EX), a new concept&nbsp;that&nbsp;nowadays&nbsp;should&nbsp;be considered vital for talent management.&nbsp; According to M\u00e9ndez and&nbsp;Calleja&nbsp;(2018),&nbsp;EX&nbsp;is an approach&nbsp;that&nbsp;suggests a participative process in which we can visualise the employees\u2019 steps&nbsp;within&nbsp;the organisation;&nbsp;from people management&nbsp;who see&nbsp;things&nbsp;in perspective, to the design of experiences that will make a difference for people and organisations.&nbsp; Employee Experience&nbsp;Benefits:&nbsp; Higher&nbsp;satisfaction&nbsp;levels both for employees and clients&nbsp; Increased&nbsp;productivity&nbsp;levels&nbsp;&nbsp; Stronger bond with the brand&nbsp; Employee Experience = Employee Engagement?&nbsp; One of the most frequent doubts when it comes to approaching this topic is the difference between Employee Experience and engagement strategies for organisations. We can explain it in a few simple words:&nbsp;Employee Engagement is the final goal, while Employee Experience is the means to achieve it.&nbsp;&nbsp; In this sense, we can quote Mark Levy, former director of Employee Experience at&nbsp;Airbnb, who said that \u201cAnything that sets employees up for success or improves our culture should&#8230;<\/p>\n","protected":false},"author":17,"featured_media":24082,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[257],"tags":[],"class_list":["post-24593","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/posts\/24593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/comments?post=24593"}],"version-history":[{"count":1,"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/posts\/24593\/revisions"}],"predecessor-version":[{"id":24594,"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/posts\/24593\/revisions\/24594"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/media\/24082"}],"wp:attachment":[{"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/media?parent=24593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/categories?post=24593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.pdainternational.net\/en\/wp-json\/wp\/v2\/tags?post=24593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}