“Personally, I am always willing to learn, although I do not always like to be taught lessons.” Winston Churchill One of the essential skills of a leader is giving feedback. Feedback gives people valuable information about how they are doing their job, the degree of achievement of their objectives, what they are doing right and what the performance gaps are, and therefore what they should stop doing to align their performance toward success. In general, the feedback is descending since the bosses give it to those who report to him. However, 360 ° evaluations made feedback a universal tool since a person receives feedback from his boss, subordinates, and peers. One of the most important reasons people refuse to give feedback is that they must confront other people about their mistakes and areas for improvement. In fact, Churchill’s phrase gives a clue of what happens to the people who receive feedback since, in general, nobody likes to be told about their shortcomings, which sparks a discussion about who is right. One possible way out may be to avoid those conversations that are unpleasant for everyone. Feedback problems …
From feedback to feedforward. Communicate like a leader of the future
August 9, 2021by Gabriel Ghignone